Shipping & Returns

SHIPPING

  • Canadian orders are shipped flat rate at $15, Canada Post expedited
  • Shipping is free for orders $150 and over
  • We do not ship internationally at this time
  • Orders take approximately 2 business days to be processed for shipment
  • Shipments generally take 2-7 business days from the shipment date to be delivered

IN-STORE PICKUP
Local? Choose in-store pickup for your shipping method and pick up your order in person. Non-sale items can be tried on in the shop and returned for an immediate refund should you decide you no longer want the item. 

Pickup at: 
532 Ward St
Nelson, BC 
V1L 1S9

ONLINE RETURNS & EXCHANGES

  • Please contact us immediately if you have an item you want to return
  • All items must be unworn, unwashed, and free from alterations to qualify for a return
  • Return items must have all original tags attached and include the original receipt
  • In accordance with the Canadian Health Regulations, all bodysuits, bralettes, sunglasses, and jewelry are final sale. This policy is in place for your protection
  • All sale items are final sale
  • A full refund will be issued for eligible items up to 14 days from the purchase date. Exchange or store credit can be issued up to 1 month from the purchase date
  • After we receive the undamaged returned item we will refund you through lightspeed payments. Check your payment method for the refund
  • You are responsible for shipping costs for your returns. Shipping costs are non-refundable

Please mail all returns to:

SCOUT CLOTHING
532 Ward Street,
Nelson, BC
V1L 1S9

IN-STORE RETURNS & EXCHANGES

  • All items must be unworn, unwashed, and free from alterations to qualify for a return
  • Return items must have all original tags attached and include the original receipt
  • A full refund will be issued up to 7 days from the purchase date. Exchange or store credit can be issued up to 2 weeks from the purchase date
  • In accordance with the Canadian Health Regulations, all bodysuits, bralettes, sunglasses, and jewelry are final sale. This policy is in place for your protection
  • All sale items are final sale

 

*Please note we reserve the right to refuse a refund if the item(s) show signs of damage or wear*


If you have any additional questions regarding shipping or returns, please do not hesitate to contact us at 250.352.1878